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Customer Service Excellence Manager
2 weeks ago
Job Overview:
Tabi is seeking a skilled Customer Service Quality Specialist to join our team in the Kingdom of Saudi Arabia. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of customer service principles and practices as well as cultural nuances of the GCC region.
This role is responsible for monitoring, evaluating and improving the quality of our customer service interactions to ensure customer satisfaction and retention.