Hospitality Manager
7 days ago
About IHG Army Hotels
We are a boutique hotel company that pioneered the concept of unique, design-forward hotels worldwide. Our mission is to be the best-loved hotel and restaurant company through heartfelt connections that make people's lives better.
Located in King Abdullah Financial District, our Kimpton Riyadh hotel welcomes guests to experience its 212 guest rooms and suites and unique dining options. We're looking for passionate, high-spirited individuals to join our pre-opening team as a Reservations Manager.
Key Responsibilities
- Manage incoming reservations via phone, email, and online booking systems.
- Ensure accurate recording of all reservations in our hotel's reservation system.
- Liaise with front desk, housekeeping, and other departments to meet guest requests and special arrangements.
- Monitor room availability and adjust rates to maximize occupancy and revenue.
- Process cancellations and modifications to reservations, minimizing revenue loss.
- Maintain accurate records of all reservations and guest information.
Requirements
- Bachelor's degree or higher in Hotel Administration / Business Administration.
- Two to three years' prior experience in a similar role.
- International luxury hotel chain background.
- GCC exposure.
- English fluency required; Arabic fluency preferred.
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