IT Service Delivery Expert

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Xerox Full time
About the Role

As a System Analyst at Saudi Xerox, you will play a critical role in delivering top-notch service to our customers.

Your key responsibilities will include:

  • Managing and maintaining Print Management, Document Management, and capturing software's
  • Providing timely responses to all dispatched incidents, ensuring high service standards
  • Maintaining strong relationships with customers through regular interactions and SLA fulfillment
  • Ensuring seamless connectivity between machines and the Xerox server

To be successful in this role, you should hold a Bachelor degree in Information Technology, Computer Engineering, or a related field, along with a minimum of 5 years experience in a similar position.

This is a full-time opportunity at a mid-senior level, offering a chance to contribute to the growth of the IT Services and IT Consulting industry.



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