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Digital Transformation Coach

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time
Join Our Team

We're a global market leader in delivering innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Role Overview

The role of a Principal Learning Skills Consultant at ServiceNow University involves overseeing customer-skilling programs and ensuring effective learning outcomes, maximizing the value of their ServiceNow product investments.

This position requires the ability to collaborate with local account teams and their leaders to promote the SNU platform, content, and overall GLD learning supply chain – assisting them in driving SNU Training Services and achieving their booking goals.

The ideal candidate will have experience in managing strategic accounts, tracking KPIs, and establishing SNU presence within the assigned region.

  • Collaborate and strategize with other SNU specialists and business units to develop regional community and talent pipelines, such as SNU delivery partnerships, academic collaborations, and placement partners, to enhance adoption capabilities.
  • Maintain strong relationships with Product Management and other departments within GLD, owning assigned projects with internal GTM teams to develop scalable strategies and programs that will impact the overall execution of services.
Essential Requirements
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • A minimum of 7+ years of experience in selling and implementing ServiceNow training solutions, or similar, preferred.
  • 8-10 years minimum account management, sales or solution consultant experience at an enterprise level.