Infrastructure Operations Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

At Amazon, we own the design, planning, delivery, and operation of all AWS global infrastructure. Our team is responsible for ensuring the smooth operation of our data centers, which house the servers, storage, networking, power, and cooling equipment that support our customers' innovation.

We are looking for a highly skilled Data Center Technician to join our expanding Infrastructure Operations team. As a Data Center Technician, you will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions.

Your primary responsibility will be to diagnose and troubleshoot hardware and network problems, followed by physical repairs. You will also perform root cause analysis of equipment failures and engage other appropriate solutions groups on more complex problems to drive solutions.

Key Responsibilities
  • Diagnose and repair hardware and network issues
  • Troubleshoot events within internal Service Level Agreements (SLAs)
  • Perform root cause analysis of equipment failures


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