Support Associate

5 days ago


Jeddah, Makkah Province, Saudi Arabia indrive Full time

In this exciting role as a Support Associate, you will be part of a fast-paced team dedicated to providing top-notch customer support in Jeddah. As a key member, you will play a crucial role in ensuring customer satisfaction and contributing to our ongoing growth.

Key Responsibilities

Your primary duties will include:

  • Offering prompt and courteous assistance to customers across various communication channels.
  • Effectively resolving customer concerns, complaints, and issues while upholding professional standards.
  • Keeping detailed records of customer interactions and maintaining high-quality documentation.
  • Collaborating closely with colleagues to enhance customer satisfaction and streamline processes.
  • Remaining informed about company products, services, and promotions to deliver expert support.
  • Escalating complex cases to the relevant departments for efficient resolution.
Essential Qualifications

To excel in this position, you should possess:

  • Strong Arabic language skills.
  • Demonstrated multitasking abilities.
  • A proven track record of teamwork and collaboration.
  • Excellent written and verbal communication skills.
  • The capacity to handle stress effectively.
  • Strong computer literacy and responsibility.
  • A customer-centric approach.
  • A genuine desire to assist and benefit others.


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Company OverviewWe are committed to delivering exceptional service and support to our customers at Amazon.As an IT Support Associate, you will play a vital role in ensuring the smooth operation of our facilities by providing technical assistance and resolving issues related to IT equipment and infrastructure.Job DescriptionThe key responsibilities of this...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Supporting the operations team in resolving technical issues within Amazon operations facilities.Maintaining and troubleshooting IT equipment, including zebra thermal printers and thin clients.Providing exceptional customer service to customers from multiple buildings and remote...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    Talent Management Associate PositionWe are looking for a highly motivated and experienced Talent Management Associate to join our team. The successful candidate will play a crucial role in supporting the design, delivery, and coordination of training and development initiatives that enhance employee skills and support their career growth.Key...


  • Jeddah, Makkah Province, Saudi Arabia Locationsolutions Full time

    As a Coordinator and Level 1 Support professional at Locationsolutions, you will have the opportunity to make a meaningful impact on our customers' experiences. Your role will involve:Key ResponsibilitiesCoordinating the installation of tracking and fleet management projects, ensuring accurate execution and timely completion.Providing Level 1 support to...


  • Jeddah, Makkah Province, Saudi Arabia Vocohotels Full time

    We're looking for a Corporate Affairs Associate to join our team at voco Jeddah Gate. As a key member of our corporate affairs team, you'll be responsible for providing administrative support to our senior executives and contributing to the overall success of our organization.Your primary focus will be on delivering exceptional support services, including...


  • Jeddah, Makkah Province, Saudi Arabia Shift Clinics Full time

    Job SummaryShift Clinics is seeking an experienced Front Office Associate to provide exceptional customer service and administrative support.


  • Jeddah, Makkah Province, Saudi Arabia Bayut | dubizzle Full time

    What We OfferIn this Junior Engineer role, you will have the opportunity to work on various projects and contribute to the growth and success of our organization. Our company offers a dynamic and supportive work environment, with opportunities for professional growth and development.ResponsibilitiesWork closely with senior engineers to develop and implement...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Work with us: As a Learning Associate with Amazon, you will have the opportunity to work with a dynamic and supportive team. You will be responsible for improving associate performance around Safety, Quality, and Productivity by applying learning tools to operation metrics. We offer a competitive compensation package, comprehensive benefits, and...


  • Jeddah, Makkah Province, Saudi Arabia Majid Al Futtaim Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, and entertainment developer in the Middle East, North Africa, and Central Asia regions.Our team of Sales Associates play a vital role in delivering exceptional customer experiences across our various brands.We are seeking a highly motivated and enthusiastic individual to join our...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon. As an IT Support Associate, you will play a critical role in supporting the operations team by resolving technical problems within Amazon operations facilities.You will be responsible for allocating, maintaining, and troubleshooting IT equipment used in...


  • Jeddah, Makkah Province, Saudi Arabia AABS-Al Amal Business Solutions, FZE Full time

    We are seeking experienced Service Associates to join our vibrant team at a hospitality company based in Albania. This role is perfect for someone passionate about providing exceptional customer service in a dynamic, fast-paced environment.5+ years of experience as a waitress in a fast-paced settingExcellent communication and interpersonal skills with a...


  • Jeddah, Makkah Province, Saudi Arabia Ethraamed Full time

    We are seeking a Technical Support Professional to join our team at Ethraamed. As a Technical Support Professional, you will provide technical assistance and support to internal customers and external partners.Key ResponsibilitiesProvide technical guidance and assistance to users experiencing issues with medical devices.Develop and maintain technical...


  • Jeddah, Makkah Province, Saudi Arabia Parsons International Full time

    Key ResponsibilitiesThis position is responsible for managing and providing direction to one or more work units. The incumbent will supervise several Desk Side Support Technicians who provide direct technical IT support to end users or clients. This includes standard hardware and software installations, preventive maintenance, repairs, troubleshooting,...


  • Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    At Chalhoub Group, we are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence. As a Store Operations Associate - Jeddah, you will play a vital role in achieving these goals by supporting the implementation and execution of retail standard operating policies and procedures across our stores in...


  • Jeddah, Makkah Province, Saudi Arabia Eureka (Pvt) Ltd Full time

    Job Overview:We are looking for a talented Network Support Technician to join our team at Eureka (Pvt) Ltd. The successful candidate will be responsible for providing technical support and maintenance services for our telecommunications network. This includes maintaining High Frequency (HF), Tropospheric Scatter, Secure Mobile Radio (SMR), Very Small...


  • Jeddah, Makkah Province, Saudi Arabia Vocohotels Full time

    Company OverviewVocohotels is a hospitality company that prides itself on delivering top-notch service. As an Executive Assistant, you will play a key role in supporting our leadership team and elevating our operations.Job DescriptionYou will be instrumental in managing schedules, coordinating meetings, and ensuring smooth administrative operations.Key...


  • Jeddah, Makkah Province, Saudi Arabia SolexPlus Full time

    About UsSolexPlus is committed to delivering outstanding customer experiences.Job Summary:The Client Solutions Associate will be responsible for providing top-notch support to our clients through various channels.Provide excellent customer service to clients and customers.Handle high call volumes while maintaining quality and efficiency.Essential...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    About the OpportunityWe are seeking a highly skilled and experienced International Law Associate to join our team. The successful candidate will be responsible for providing support in international law matters and assisting in the development of legal policies, procedures, and programs.Key AccountabilitiesSupport in international law matters.Conduct...


  • Jeddah, Makkah Province, Saudi Arabia Kitopi Full time

    About UsKitopi was launched in Dubai, UAE, in January 2018 and has since grown to become a household name in the food industry. We are committed to delivering high-quality food items as per restaurant standards, equally in busy and normal kitchen functions. Our goal is to provide extraordinary levels of customer service and creative solutions to our...


  • Jeddah, Makkah Province, Saudi Arabia Oneira Talent Solutions Full time

    Investment Analyst/ Associate (M&A & IPO)Saudi NationalsJeddah, Saudi ArabiaOur client is a leading Jeddah-based independent financial advisory firm considered as one of the top IPO independent financial advisors in Saudi Arabia, and recently obtained initial CMA approval to conduct arranging activity.This role is based full time in Jeddah, Saudi Arabia.Role...