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Director of IT Support Services

1 week ago

Jeddah, Makkah Province, Saudi Arabia Parsons International Full time

Key Responsibilities

This position is responsible for managing and providing direction to one or more work units. The incumbent will supervise several Desk Side Support Technicians who provide direct technical IT support to end users or clients. This includes standard hardware and software installations, preventive maintenance, repairs, troubleshooting, upgrades, and enhancements to personal computers, workstations, software, hardware, peripherals, and associated products.

Preferred Qualifications

A minimum of 3 years of experience in Desk-Side-Support is a MUST. Knowledge of CADD software installation and configurations. Knowledge of Project Control Systems is a plus. Recommended certifications: Microsoft MCSE or MCSD (Solutions) or MCPD (Professional) or MCITP. CCNA is required. PMI (PMP) (Preferred). ITIL all middle management.