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Luxury Retail Ambassador

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full time

About Us:

Four Seasons Hotel Riyadh is a premier luxury hotel in the heart of Saudi Arabia's vibrant capital. Our iconic Kingdom Tower location offers breathtaking views of the city, while our distinguished team provides exceptional service and hospitality.

Main Responsibilities:

  1. Customer Interaction: Engage with customers in a friendly and professional manner, providing personalized assistance and product recommendations.
  2. Product Knowledge: Develop and maintain a deep understanding of the Pierre Herm product range, including macarons, pastries, and seasonal offerings.
  3. Sales Performance: Actively contribute to achieving sales targets by effectively upselling and cross-selling products while maintaining a high standard of service.
  4. Store Presentation: Ensure the store is always clean, organized, and visually appealing, adhering to high standards of luxury retail presentation.
  5. Cash Handling: Accurately process sales transactions, handle cash and card payments, and issue receipts in a timely and efficient manner.
  6. Stock Management: Assist in stock receiving and inventory control, ensuring that stock is stored correctly and rotated according to the first-in-first-out (FIFO) method.
  7. Customer Relations: Build and maintain positive relationships with customers, ensuring they leave the store satisfied and likely to return.
  8. Brand Representation: Uphold the values and standards of the Pierre Herm brand in every interaction with customers, reflecting the luxury and elegance of the brand.

Confidentiality Policy:

  • Maintain confidentiality regarding company information, guest details, and employee data, adhering to the Employee Handbook for full policy details.

Industry Affiliation:

  • Hotels
  • Hospitality

Department / Functional Area:

  • Business Development