Online Community Manager

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia مفيد | MUFEED Full time

We are seeking an Online Community Manager to join our marketing team at مفيد | MUFEED. As an Online Community Manager, you will be responsible for managing and moderating our online communities, ensuring a positive user experience, and driving engagement and growth.

Key Responsibilities:
  • Manage and Moderate Online Communities: Manage and moderate our online communities, ensuring a positive user experience and enforcing community guidelines.
  • Develop and Implement Community Engagement Strategies: Develop and implement strategies to increase engagement and participation within our online communities.
  • Monitor and Analyze Community Metrics: Track and analyze community metrics to measure the effectiveness of our community engagement strategies.
  • Collaborate with Cross-Functional Teams: Work closely with our customer relations, sales, and other departments to ensure seamless integration of community efforts across all company channels.
Requirements:
  • 2+ Years of Experience in Online Community Management: Proven track record of success in managing and moderating online communities, ensuring a positive user experience, and driving engagement and growth.
  • Excellent Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build relationships with community members and drive engagement.
  • Proficiency in Social Analytics Tools: Knowledge of social analytics tools, such as Hootsuite or Sprout Social, to track and analyze community metrics.
  • Strong Understanding of Community Guidelines: Familiarity with community guidelines and best practices to ensure a positive user experience.


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