Healthcare Operations Director

7 days ago


Jeddah, Makkah Province, Saudi Arabia MedNet Global Healthcare Solutions LLC Full time
Job Description

We are looking for a Claims Manager who will plan and manage data entry and claims processing operations of the assigned MedNet to ensure delivery of superior claims handling services to customers within defined turnaround times in accordance with established policies and corporate guidelines to support the achievement of MedNet's revenue targets and overall business objectives.

Responsibilities
  • Plan resources, manage, and control overall claims processing operations for provider network and insured member direct, ensuring provision of prompt services to clients and thus supporting achievement of the overall MedNet Saudi Arabia goals and objectives and optimum customer satisfaction.
  • Settle claims as per prescribed/designated financial authorities; ensure reserves are established/maintained for reported claims as per agreed procedures and review of claims is taken up periodically.
  • Act as an external auditor for claims/approvals which are above the defined level in order to sign off prior to forwarding to the concerned department/Managing Director.
  • Maintain close rapport with major clients; visit/meet clients; discuss claims, claims procedures or other matters and adopt the best way forward for resolution of such matters.
  • Act as the contact person to insurance providers, members, and insurance companies in order to ensure effective troubleshooting in the event of any issues regarding claims.
  • Motivate subordinates and identify opportunities for continuous improvement of claims processing systems, processes, and practices taking into account international leading practices, improvement of business processes, cost reduction, and productivity improvement.
  • Maintain effective business relationships with clients and all service providers (including hospitals, all medical institutions, brokers, etc.) to ensure the services required by the organisation are delivered in the most effective manner.
  • Supervise the preparation of claims processing reports in a timely and accurate manner to meet MedNet Group policies and standards, and department requirements.

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