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F&B Operations Manager

2 months ago

Jeddah, Makkah Province, Saudi Arabia DIMENSIONS HOSPITALITY Full time
Key Responsibilities:
  • Oversee all food and beverage operations within budgeted guidelines and maintain high standards of quality and service.
  • Ensure exceptional levels of internal and external customer satisfaction through proactive communication and issue resolution.
  • Develop and implement innovative menu concepts, manage inventory, and continuously improve operational efficiency.
  • Identify customer needs and preferences, and respond promptly to their concerns and feedback.
  • Lead and motivate the F&B team by attracting, recruiting, training, and evaluating talented personnel.
  • Establish and communicate clear targets, schedules, policies, and procedures to ensure seamless operations.
  • Foster a positive and inclusive work environment that promotes motivation, teamwork, and open communication.
  • Ensure compliance with all health and safety regulations and report on sales results and productivity to management.
Requirements:
  • Proven experience in food and beverage management, with a strong track record of success.
  • Working knowledge of various computer software programs, including MS Office and restaurant management systems.
  • Excellent problem-solving and delegation skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Strong communication and leadership skills, with the ability to motivate and inspire team members.
  • Up-to-date knowledge of food and beverage trends, with a passion for innovation and excellence.
  • Ability to manage personnel and meet financial targets, while maintaining a customer-centric approach.
  • Guest-oriented and service-minded, with a focus on delivering exceptional customer experiences.
  • Culinary school diploma or degree in food service management or a related field.