Employee Experience Coordinator

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Genesys Full time
Key Responsibilities

As a HR Admin Specialist based in Riyadh, your key responsibilities will include:
  1. Executing HR policies and procedures in line with local laws and best practices
  2. Taking end-to-end ownership of the employee experience at Genesys
  3. Managing all onboarding and offboarding activities, maintaining HR systems, and employee e-files
  4. Preparing employment and government-related documentation, forms, and letters
  5. Managing background checks via a third-party vendor and ensuring full compliance with applicable laws and local government portals


About You

To be successful in this role, you will need:
  • A bachelor's degree or equivalent experience in HR, business administration, or a related field
  • Basic knowledge of Saudi employment laws and regulations, as well as human resources policies and procedures
  • Fluent Arabic and confident English language skills, verbal and written
  • HRIS system experience
  • Excellent interpersonal and communication skills, with a strong desire to collaborate and provide customer service
  • Ability to work organized and independently with general guidance
  • Confidentiality – understanding and respecting the requirements that come with this position


Why Join Us?

Genesys is a global leader in customer experience orchestration. Our AI-powered Experience Orchestration platform, Genesys Cloud, helps organizations create empathetic, personalized experiences at scale. With over 8,000 customers in more than 100 countries, we are dedicated to delivering innovative solutions that meet the evolving needs of businesses and their customers. At Genesys, we believe that every interaction with a customer or employee should be meaningful and memorable. That's why we're committed to creating experiences that exceed expectations and drive loyalty. Whether it's through our cloud-based platform, our expertise in customer experience, or our dedication to innovation, we're passionate about helping organizations like yours succeed.

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