Head of Customer Success

7 days ago


Makkah, Makkah Province, Saudi Arabia Doka GmbH Full time

We are looking for a Head of Customer Success to join our team at Doka GmbH. As a customer-focused organization, we understand that our employees are our greatest assets.

About Us:

Doka GmbH is a global supplier of well-thought-out scaffolding solutions for various applications. With over 180 sales and logistics facilities in more than 60 countries, we have a high-performing distribution network for advice, customer service, and technical support on the spot.

Job Description:
  • Lead the sales support team and manage the CRM system to enhance sales operations and customer relationship management.
  • Develop strategies to strengthen long-term relationships with key customers.
  • Monitor and improve the customer feedback process to enhance satisfaction.


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