IT Services Manager Lead
1 week ago
The IT Services Manager Lead at HP is responsible for leading the delivery of IT services that meet the technical, functional, and business requirements of our clients. This role requires strong leadership and management skills, as well as technical expertise in IT service management.
You will be responsible for managing a team of IT professionals who provide support for a range of IT services, including infrastructure, applications, and security. As an IT Services Manager Lead, you will be responsible for ensuring that IT services are delivered on time, within budget, and to the required quality standards.
In addition to your technical skills, you will need excellent leadership and management skills to effectively manage a team of IT professionals and ensure that they have the necessary skills and knowledge to deliver high-quality IT services.
Key Responsibilities- Lead the delivery of IT services that meet client requirements.
- Manage a team of IT professionals who provide support for a range of IT services.
- Ensure that IT services are delivered on time, within budget, and to the required quality standards.
- Develop and implement IT service management processes and procedures.
- Provide leadership and guidance to team members to ensure that they have the necessary skills and knowledge to deliver high-quality IT services.
Requirements
- Bachelor's degree in computer science, Engineering, or related field; advanced degree preferred.
- Proven experience (6 years) working as a Solutions Architect or similar role in the SaaS industry.
- Strong understanding of cloud-based architectures, particularly AWS/Azure/GCP.
- Proficiency in designing and implementing microservices-based architectures.
- Hands-on experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
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