Regional Delivery Operations Manager

12 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

As a Regional Delivery Operations Manager at Saudi Petroleum Services Polytechnic, you will be responsible for the daily management of the dark store delivery module. This involves developing regional delivery management plans and supervising on-site execution.

The role requires facilitating the implementation of business operations in the region, monitoring daily operations, service quality, and performance metrics. You will also collect, provide feedback on, and resolve fulfillment issues in the region, follow up on operational anomalies, and conduct experience analysis for continuous improvement.

To succeed in this position, you must oversee the training of supervisors/riders in the region to enhance employees' overall quality and business capabilities. Additionally, you will ensure service quality at sites within the region, analyze delivery customer complaints, implement effective measures to control complaints, and provide professional, efficient, and high-quality delivery services to enhance customer satisfaction.

The ideal candidate will have a clean driving record, physical endurance, and the ability to handle physically demanding responsibilities. A current and valid driver's license is also required.

  • Clean Driving Record: Applicants must possess a clean driving record, devoid of major traffic violations or accidents, ensuring safe and responsible driving habits.
  • Physical Endurance: The role demands physical endurance for tasks like loading/unloading cargo.


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