Consultant Principal

2 days ago


Riyad Al Khabra, Saudi Arabia Acord (association For Cooperative Operations Research And Development) Full time

About the Job Description:

This is an exciting opportunity to join our implementation team as a Senior Implementation Specialist. As a key member of our team, you will play a critical role in delivering high-quality solutions to our clients.

We are seeking a highly skilled and experienced professional who can lead or co-manage implementation projects for our clients. The ideal candidate will have a strong background in implementation management, including project management, development, business analysis, presales, and financial systems implementation experience.

Your Key Responsibilities:

  • Lead or co-manage implementation projects for our clients.
  • Serve as a single point of contact for our clients, providing superior client-facing skills and communication skills with the ability to deal with senior-level stakeholders/clients.
  • Provide ongoing communication and evaluation of project status.
  • Interpret workflow analysis documents and convert these documents into specifications for configuration.
  • Provide guidance to clients around best practice implementations and efficient workflow configuration.
  • Undertake daily execution of project plan steps.
  • Ensure that our clients' needs are understood and documented.
  • Provide proactive leadership in our clients' utilization of our products and services.
  • Facilitate conference calls & meetings with other consultants and product experts.
  • Communicate pertinent information on upgrades and major releases.
  • Manage training and consulting resource requests.
  • Monitor and assist with the issue escalation process.
  • Respond to additional product requests.
  • Manage coordination of work undertaken by our representatives in other locations.
  • Maintain a general awareness of industry changes/trends.


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