Team Lead for Call Center Excellence

About UsAt Arab National Bank, we strive to deliver exceptional customer experiences through our call center operations. We are seeking a skilled Customer Service Leadership Role to join our team and contribute to our mission.Job DescriptionOverview: The Supervisor of Customer Experience will lead a team of customer service representatives in the call...

We are seeking a highly skilled Call Center Reporting Coordinator to join our team at RNA Resources Group Limited.This is an exciting opportunity for an analytical professional to create, analyze, and distribute reports that track call center performance.Key Responsibilities:Reporting and Analysis:Generate daily, weekly, and monthly performance reports to...

Job Title: Call Center AssociateWe are seeking an experienced Call Center Associate to join our team at Haji Hussein Alireza & Co., Ltd. As a Call Center Associate, you will be responsible for handling customer calls and providing them with expert advice and support.About This Role:Engage with customers over the phone to understand their needs and...

We're seeking a seasoned Call Center Operations Manager to lead our team at 2P Perfect Presentation. As a critical member of our customer service department, you'll oversee daily operations, driving efficiency and customer satisfaction.Main Responsibilities:Oversee call center operations, ensuring teams meet performance targets and deliver exceptional...

Job DescriptionThe Contact Center Agent will be responsible for handling customer calls and emails, responding to inquiries, and resolving issues in a timely and professional manner.Key Performance Indicators (KPIs):First Call Resolution (FCR): Achieve a high FCR rate to ensure customer satisfaction and reduce call volume.Customer Satisfaction (CSAT):...

RNA Resources Group Limited is a leading provider of recruitment services, and we are currently seeking a talented Reporting and Insights Coordinator to join our team.The successful candidate will be responsible for creating, analyzing, and distributing reports that track call center performance, identifying trends and areas for improvement, and providing...

Call Center Representative: The representative will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.Key Responsibilities:Deliver information about products and services, including pricing, features, and promotions.Efficiently resolve customer issues to...

Job DescriptionWe are seeking an experienced Call Center Executive to join our team in handling telephonic conversations with diligence and punctuality.The ideal candidate will provide accurate information, explain products and services, and build connections through engaging communication.Required Skills and QualificationsPrevious experience in customer...

About the RoleWe are hiring a talented Call Center Agent to provide exceptional customer support and services to our valued clients. The successful candidate will have a strong focus on delivering results-oriented solutions and maintaining a high level of customer satisfaction.Your primary responsibilities will include:Handling customer inquiries and...

Job OverviewJob Title: Customer Service Team LeadCompany: 2P Perfect PresentationWe are seeking a skilled and experienced Customer Service Team Lead to join our team at 2P Perfect Presentation. As a key member of our customer service department, you will be responsible for leading a team of customer support professionals and ensuring they meet performance...

Call Center Customer Service RepresentativeJob Title: CALL CENTER OFFICERUnit: CALL CENTER AND SCHEDULINGJob Category: Full TimeDuties and Responsibilities:Handle inbound, outbound calls, emails, live chat – including surveys, telesales or telemarketing activities, and other ways of communication as required.Answer the calls within the time specified...

Job DescriptionCARE is seeking an experienced Call Center Associate to provide exceptional customer service and contribute to the company's growth.Main Tasks:Customer Interaction: Engage with customers via phone, addressing their inquiries and concerns in a professional and timely manner.Product Education: Educate customers about our product, highlighting...

Job Description:The role of the Senior Cybersecurity Operations Specialist involves overseeing the daily operations of the Security Operations Center (SOC), ensuring that cybersecurity protocols are effectively implemented. As a team lead, you will play a critical role in managing a team of SOC analysts and in responding to security incidents, while driving...

About the JobThis exciting opportunity is perfect for a motivated and detail-oriented individual who thrives in a dynamic, data-driven environment. As a Real-Time Management Team Lead, you will play a critical role in driving business outcomes through efficient operations and customer satisfaction.Your Key Responsibilities:Quickly escalate contact center...

We are looking for a highly skilled Medical Practitioner Lead to join our team at the National Blood & Cancer Center - NBCC.Job Description:Provides high-quality medical care in the field of specialty.Supervises interns and residents, ensuring they adhere to medical staff bylaws and regulations.Clinical Responsibilities:Liaise with patients, applying medical...

Role Overview:This role offers an exciting opportunity to join our dynamic team at the Arab Center for Engineering Studies in Riyadh, Saudi Arabia. As a Senior Geotechnical Engineer, you will play a critical role in leading our department and delivering high-quality projects.Key responsibilities include managing a team of engineers and technicians,...

About This RoleWe are seeking an experienced Support Team Associate to join our team at AJEX.As a Support Team Associate, you will be responsible for providing high-quality customer service and support to our clients.Main ResponsibilitiesHandle incoming customer calls with efficiency and professionalism.Follow standardized procedures when resolving customer...

We are currently seeking a highly motivated and results-driven Sales professional who can lead our sales team to success. As an Assistant Director of Sales, you will be responsible for leading and supervising the sales team, overseeing day-to-day sales activities, implementing action plans, and accomplishing goals.Your key responsibilities will...

Job SummaryWe are seeking a highly skilled and experienced Senior Materials Engineer to join our team at the Arab Center for Engineering Studies.The successful candidate will be responsible for coordinating construction testing activities with technicians and clients, ensuring that site labs are equipped with the necessary equipment and calibration...

Job OverviewAWS Infrastructure Services is responsible for designing, planning, delivering, and operating all AWS global infrastructure. Our team ensures the cloud remains up and running by supporting data centers and all servers, storage, networking, power, and cooling equipment.We're looking for a Data Center Facility Engineer to join our team. As an...