Call Center Operations Manager

Job SummaryCARE seeks a skilled Call Center Operator to join our dynamic team. In this role, you will be responsible for handling incoming and outgoing calls, ensuring that customer needs are met with speed and accuracy.Key ResponsibilitiesManage a high volume of calls, responding to customer inquiries with empathy and professionalism.Provide detailed...

The Job SummaryIn this role, you will be responsible for leading a team of call center agents, ensuring exceptional service delivery to B2B VIP customers. This involves monitoring daily operations, guiding agents, and supporting them in delivering high-quality service.

We are seeking a highly skilled Call Center Reporting Coordinator to join our team at RNA Resources Group Limited.This is an exciting opportunity for an analytical professional to create, analyze, and distribute reports that track call center performance.Key Responsibilities:Reporting and Analysis:Generate daily, weekly, and monthly performance reports to...

Job Title: Call Center AssociateWe are seeking an experienced Call Center Associate to join our team at Haji Hussein Alireza & Co., Ltd. As a Call Center Associate, you will be responsible for handling customer calls and providing them with expert advice and support.About This Role:Engage with customers over the phone to understand their needs and...

RNA Resources Group Limited is a leading provider of recruitment services, and we are currently seeking a talented Reporting and Insights Coordinator to join our team.The successful candidate will be responsible for creating, analyzing, and distributing reports that track call center performance, identifying trends and areas for improvement, and providing...

About the RoleIn this role, you will be responsible for driving business growth and revenue expansion through effective sales strategies. You will work closely with the call center team to identify opportunities and develop plans to capitalize on them.Key Responsibilities:Develop and Execute Sales Plans: Create and implement sales strategies to drive revenue...

Job DescriptionThe Contact Center Agent will be responsible for handling customer calls and emails, responding to inquiries, and resolving issues in a timely and professional manner.Key Performance Indicators (KPIs):First Call Resolution (FCR): Achieve a high FCR rate to ensure customer satisfaction and reduce call volume.Customer Satisfaction (CSAT):...

Call Center Customer Service RepresentativeJob Title: CALL CENTER OFFICERUnit: CALL CENTER AND SCHEDULINGJob Category: Full TimeDuties and Responsibilities:Handle inbound, outbound calls, emails, live chat – including surveys, telesales or telemarketing activities, and other ways of communication as required.Answer the calls within the time specified...

Call Center Representative: The representative will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.Key Responsibilities:Deliver information about products and services, including pricing, features, and promotions.Efficiently resolve customer issues to...

The Job OverviewThe Call Center Quality Specialist plays a crucial role in evaluating and monitoring agent performance, ensuring compliance with quality standards and identifying areas for improvement to enhance service delivery.

Job DescriptionCARE is seeking an experienced Call Center Associate to provide exceptional customer service and contribute to the company's growth.Main Tasks:Customer Interaction: Engage with customers via phone, addressing their inquiries and concerns in a professional and timely manner.Product Education: Educate customers about our product, highlighting...

About the RoleWe are hiring a talented Call Center Agent to provide exceptional customer support and services to our valued clients. The successful candidate will have a strong focus on delivering results-oriented solutions and maintaining a high level of customer satisfaction.Your primary responsibilities will include:Handling customer inquiries and...

Job OverviewAWS Infrastructure Services is responsible for designing, planning, delivering, and operating all AWS global infrastructure. Our team ensures the cloud remains up and running by supporting data centers and all servers, storage, networking, power, and cooling equipment.We're looking for a Data Center Facility Engineer to join our team. As an...

About the Role\The Telephone Support Operations Supervisor at YRG plays a vital role in ensuring that our customers receive exceptional service through phone calls.\We are looking for an individual who can effectively communicate with our clients, provide them with accurate information, and resolve any issues they may have in a timely manner.\This position...

About the RoleWe are seeking a skilled Data Center Operations Manager to oversee the comprehensive management of data center operations and infrastructure systems. In this critical role, you will ensure the reliability, security, and performance of physical and virtual infrastructure while collaborating with the Managed Services Provider (MSP) for seamless...

ZATCA Gets is seeking a highly skilled and experienced Data Center Operations Section Manager to join our team. This role will be responsible for managing and controlling ZATCA's datacenter facilities and IT inventory, ensuring efficient and effective utilization of IT assets within set standards and processes.Key Responsibilities:Implement and ensure the...

Company OverviewServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. Our intelligent cloud-based platform connects people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500.Job DescriptionThe Data Center Operations Team is...

About UsServicenow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.The Data Center Operations Team manages the...

Company OverviewWe are a global market leader in delivering innovative AI-enhanced technology to our customers. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.Job DescriptionThe Data Center Operations Team is responsible for managing the...

Key AccountabilitiesThe Data Center Security Manager will be accountable for the following key responsibilities:Managing contract guard force to ensure effective and efficient security operations.Handling security incidents and escalating issues to senior management as necessary.Providing on-call support and participating in emergent, large-scale event...