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Service Quality Coordinator

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels and Resorts Full time

About the Job:

We are seeking a highly skilled and experienced individual to join our team as a Chef de Rang. The successful candidate will have a proven track record of delivering exceptional service and creating memorable experiences for our guests.

The Role of the Chef de Rang:

This role plays a key part in creating a memorable dining experience for every guest. As a senior member of the service team, the Chef de Rang is responsible for managing a specific section of the restaurant, ensuring that guests receive exceptional, personalized service from the moment they arrive until their departure.

Key Responsibilities:

  • Manage a specific section of the restaurant, ensuring high standards of service quality
  • Develop and implement strategies to improve service consistency and efficiency
  • Maintain high levels of productivity and accuracy, even during busy periods
  • Provide ongoing coaching and feedback to junior staff members, fostering growth and development within the team

Requirements:

  • 2-3 years' experience in the same role within a fine dining or misaligned restaurant
  • Strong leadership skills with the ability to inspire and mentor junior staff
  • Excellent verbal and written communication skills
  • Ability to adapt to changing circumstances and guest needs