Retail and F&B Leadership Manager
1 day ago
About the Role
The Pierre Hermé Venue Manager will play a critical role in shaping the guest experience at our Four Seasons Hotel Riyadh property. As a seasoned professional with a background in luxury retail and F&B management, you will lead a team of experts in delivering exceptional service, driving revenue growth, and maintaining the highest standards of quality and service.
Key Responsibilities
- Lead and manage a team of 5, prioritizing daily operations and driving revenue growth.
- Analyze sales trends and develop strategies to enhance guest engagement and customer experience.
- Ensure exceptional quality standards are maintained across all aspects of the venue's retail and F&B operations.
- Maintain accurate inventory control, retail merchandising, and POS system management.
- Develop and implement training programs for team members, focusing on exceptional guest service and product knowledge.
Requirements
To succeed in this role, you will need:
- A minimum of 3-4 years of experience in a luxury retail and/or high-end F&B environment.
- Strong leadership, operational, and financial management skills.
- Exceptional communication and training abilities.
- Fluency in English; French or Arabic is a plus.
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