Network and Computer Support Specialist

2 weeks ago


Makkah, Makkah Province, Saudi Arabia Le Meridien Dania Beach at Fort Lauderdale Airport Full time
Role Description

The Network and Computer Support Specialist is a key member of our team, responsible for providing technical support and maintaining the integrity of our computer systems.

This position requires excellent problem-solving skills, as you will be responsible for troubleshooting and resolving technical issues in a timely manner.

You will work closely with our IS personnel to ensure that our computer systems are running smoothly and efficiently.

Your primary responsibilities will include troubleshooting and resolving technical issues related to computer software and systems, internet access, hardware, and peripheral equipment.

You will also be responsible for maintaining inventory of technology devices, managing user accounts, and performing system backups.

You will assist with the installation, configuration, and modification of workstations, as well as secure all backup tapes and computer/telephone rooms.

You will educate users regarding procedures for securing Personal Identifiable Information (PII).

Key Responsibilities
  1. Troubleshoot and resolve technical issues related to computer software and systems, internet access, hardware, and peripheral equipment
  2. Maintain inventory of technology devices
  3. Manage user accounts
  4. Perform system backups
  5. Assist with the installation, configuration, and modification of workstations
  6. Secure all backup tapes and computer/telephone rooms
  7. Educate users regarding procedures for securing Personal Identifiable Information (PII)


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