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Laboratory Equipment Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time
Salary: Competitive compensation package

Job Summary:

Laboratory Equipment Specialist is a key role that requires delivering expert-level support to customers in the Kingdom of Saudi Arabia. The successful candidate will provide technical support, training, and clinical expertise to ensure customers receive top-notch service.

Key Tasks:

  1. Providing technical support for diagnostic equipment.
  2. Resolving technical issues related to parameters, calibration, and quality control.
  3. Delivery of high-quality training to end-users and internal field teams.
  4. Clinical expertise and best practice support for channel partners and customers.

Relationship Building

  1. Strong relationships with laboratory stakeholders and decision-makers.
  2. Test menu expansion and promotion of full product portfolio.
  3. Onsite training and clinical follow-up for installed base.
  4. Collaboration with Service and Sales teams for integrated customer solutions.