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Client Management Specialist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Astrolabs Full time

Job Description

We are looking for a highly skilled Client Management Specialist to join our team at AstroLabs. In this role, you will be responsible for managing client relationships, delivering high-quality post business setup services, and maintaining the CRM and internal systems.

The ideal candidate will have previous experience in operations or customer work in an outcome-driven environment, with excellent communication and interpersonal skills. Strong prioritization, time management, and organizational skills are also required.

Key Responsibilities:

  • Manage client relationships and deliver high-quality post business setup services
  • Maintain the CRM and internal systems, ensuring accurate capture, tracking, and updating of client data
  • Proactively address client requirements and concerns to ensure continuous support and high retention rates

Requirements

The ideal candidate will have:

  • Previous experience in operations or customer work in an outcome-driven environment
  • Excellent communication and interpersonal skills
  • Strong prioritization, time management, and organizational skills