Product Executive– Interventional Cardiology Specialist
2 months ago
Zahrawi Group is a leading healthcare industry player in the GCC region, with a strong presence in the UAE, KSA, Qatar, Bahrain, and Oman markets. The company supplies and distributes high-quality products and services to hospitals, clinics, laboratories, and analytical industries.
Job OverviewThe successful candidate will be responsible for promoting products and services to customers, identifying new sales opportunities, negotiating contracts, and maintaining customer satisfaction to maximize profits.
Key Responsibilities- Adhere to all Zahrawi Group policies and procedures.
- Conduct market research to identify new potential customers and stay up-to-date on market trends.
- Analyze market data to understand the advantages and disadvantages of new products and identify areas for improvement.
- Plan and assist with new product releases and events to stay ahead of the competition.
- Maintain technical knowledge by attending educational workshops, reviewing professional publications, and participating in industry events.
- Establish relationships with new customers to understand their needs and provide customized solutions.
- Provide potential customers with support, information, and guidance through product demonstrations and feedback sessions.
- Follow up with new customers to negotiate contracts and packages.
- Ensure all contract details are compliant with company rules and regulations.
- Coordinate with the marketing department to create new marketing materials.
- Maintain relationships with existing customers by providing support, information, and guidance.
- Recommend new products to existing customers based on their needs and provide support, information, and guidance to ensure a strong relationship.
- Provide existing customers with support, information, and guidance through product demonstrations and feedback sessions.
- Assist customers in answering product-related questions in a professional and timely manner.
- Recommend new service improvements to further build on the relationship.
- Advise customers on new product recommendations and suggestions to increase revenue.
- Negotiate contracts and packages with existing customers.
- Maintain quality service by establishing and enforcing company standards.
- Contribute to the team effort by achieving annual targets and assisting the team when needed.
- Attend surgeries with doctors and nurses and assist with any equipment-related issues.
- Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
- Place orders with the concerned purchase coordinator.
- Coordinate with the finance department to ensure proper invoicing of products and follow up on collection/payment.
- Follow up with the procurement and logistics team regarding product delivery and ensure timely delivery.
- Coordinate with the warehouse for timely deliveries.
- Conduct training sessions for customers.
- Assist customers with equipment usage.
- Run validation tests with customers to ensure they understand how to use the equipment.
- Solve any issues customers may face while using the equipment.
- Education: Bachelor's degree in a medical science-related field (including biomedical science, biology, biochemistry, nursing, and applied science)
- Experience: 1-2 years of experience in medical sales of cardiovascular-IC products (Cath lab experience is a plus)
- Job Specific Skills: Sound technical knowledge of human anatomy, medical field, good communication skills, English language proficiency, good presentation skills, negotiation skills, and MS Office skills
- Additional Details: The candidate will be based in Jeddah or should be willing to relocate to Jeddah. A valid KSA driving license is required, and the candidate should be willing to travel as per business needs.
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