Product Executive– Interventional Cardiology Specialist
2 months ago
Zahrawi Group is a leading healthcare company in the GCC region, operating in the UAE, KSA, Qatar, Bahrain, and Oman markets. We supply and distribute high-quality products and services to hospitals, clinics, laboratories, and analytical industries.
Job OverviewThe Product Executive– Interventional Cardiology will be responsible for promoting products and services to customers, identifying new sales prospects, negotiating contracts, and maintaining customer satisfaction to maximize profits.
Key Responsibilities- Adhere to all Zahrawi Group policies and procedures.
- Conduct market research to identify new potential customers and analyze market trends to understand new products and their advantages and disadvantages.
- Identify product improvements and new products to evaluate their position in the industry.
- Plan and assist with new product releases and events.
- Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
- Establish contact with new customers to inform them of our products and brands, understanding their needs and customizing the offer.
- Provide potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
- Follow up with new customers after the demo session to negotiate contracts and packages.
- Ensure all details of the contract are compliant with our rules and regulations.
- Coordinate with the Marketing Department for any new materials that need to be created.
- Maintain relationships with existing customers by providing them with support, information, and guidance.
- Recommend new products to existing customers as per their needs and provide them with support, information, and guidance to ensure a great relationship.
- Provide existing customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
- Assist customers in answering all product-related questions in a professional and timely manner.
- Recommend new service improvements to further build on the relationship.
- Advise helpful new product recommendations and suggestions to customers to increase revenue.
- Negotiate contracts and packages with existing customers.
- Maintain quality service by establishing and enforcing Zahrawi Group standards.
- Contribute to the team effort by achieving the annual target set by management and assisting the team when needed.
- Attend surgeries along with the doctors and nurses and assist them with any issues they might face with the equipment.
- Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
- Place orders to the concerned purchase coordinator.
- Coordinate with the Finance Department to ensure proper invoicing of the products and follow up with them regarding collection/payment.
- Follow up with the Procurement & Logistics team regarding sending products and ensuring that they reach on time.
- Coordinate with the warehouse for timely deliveries.
- Conduct training sessions for customers.
- Assist customers with the equipment being used.
- Run validation tests with customers to ensure they fully understand how to use the equipment.
- Solve any issues they might face while using the equipment.
- Education: Bachelor's degree in any medical science-related field (including biomedical science, biology, biochemistry, nursing, and applied science)
- Experience: 1-2 years of experience in medical sales of cardiovascular-IC products. (Cath lab is a plus)
- Job Specific Skills: Sound technical knowledge about human anatomy, medical field - Good communication skills & English Language – Good presentation skills & negotiation skills - Good MS Office Skills
- Additional Details: Candidate will be based in Jeddah or should be willing to relocate to Jeddah. Should have a valid KSA driving license and be willing to travel as per business needs.
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