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Retail Sales Associate

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Western Auto Company Full time

Key Responsibilities

  1. You will collaborate with other team members to resolve customer concerns, address returns or exchanges, and escalate any complex issues to the appropriate supervisor or manager.
  2. Maintain register accuracy and verify transactions by diligently balancing cash registers, demonstrating your meticulous attention to detail as a Retail Sales Associate.
  3. Work harmoniously with team members and supervisors to tackle customer concerns, resolve challenges, and play a part in creating a positive store atmosphere in your role as a Customer Service Representative.
  4. Follow company directives and security protocols in your capacity as a Point of Sale Specialist, including the rigorous adherence to security measures aimed at thwarting theft and fraud, and ensuring the protection of assets.
  5. Your key role as a Retail Sales Associate will involve processing customer transactions efficiently at the point of sale, encompassing tasks such as accurate item scanning, precise pricing, and meticulous payment handling.
  6. Enhance customer satisfaction by delivering exceptional service as a Customer Service Representative, including friendly greetings, informative responses to customer queries, and support in grasping product features, prices, and promotions.

Essential Skills

  • Strong Customer Service: Proficient in providing exceptional customer service by greeting customers warmly, addressing inquiries, and resolving concerns efficiently, resulting in increased customer satisfaction and repeat business.
  • Keen eye for detail showcased through thorough product price, quantity, and discount verification, minimizing pricing discrepancies and ensuring seamless checkouts.
  • Proficient in communication, effectively engaging with customers, peers, and supervisors through articulate verbal interactions, cultivating a cohesive work ambiance and productive teamwork.
  • Comprehensive grasp of store products and services, leveraging opportunities for upselling and cross-selling to stimulate sales revenue growth while guiding customers toward informed buying selections.
  • Proficiency in using computers, especially Excel Sheets.