Marine Industry Support Professional

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Srt Marine Full time

Srt Marine is a fast-growing and ambitious multi-national company headquartered in the UK. We are committed to innovation and excellence in delivering better products and services to our customers. As a Marine Industry Support Professional, you will play a critical role in supporting our customers to achieve optimal benefit from our system.

Responsibilities:
  • Work with customers to configure system settings and troubleshoot issues
  • Evolve system settings and configurations to meet customer needs and objectives
  • Collaborate with product development teams to implement improvements based on customer feedback
  • Provide expert-level support to customers, addressing ad-hoc user-related troubleshooting

To succeed in this role, you must have strong analytical skills, excellent communication skills, and the ability to work effectively with cross-functional teams. As a bi-lingual professional, you will have the opportunity to work with customers in English and Arabic.



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