Fine Dining Team Leader
5 days ago
Dining Experience Expert
We're looking for an experienced Dining Experience Expert to join our team As a key member of our team, you'll oversee daily operations, ensure exceptional guest service, and lead by example.
This role involves coordinating table management, supporting waitstaff, and maintaining high hospitality standards in line with Accor Hotels' policies.
Key Responsibilities:
- Supervise and support the waitstaff to ensure smooth service delivery.
- Assist guests, guaranteeing a high level of satisfaction and loyalty.
- Take and relay food and beverage orders accurately.
- Ensure tables are set, clean, and well-presented at all times.
- Train and mentor new staff members to maintain service excellence.
- Handle guest complaints professionally and efficiently.
- Collaborate closely with the kitchen and bar teams for timely service delivery.
- Follow health, safety, and hygiene regulations.
Requirements:
- Prior experience in a similar role, preferably in a luxury hotel or fine dining establishment.
- Strong leadership and communication skills.
- Knowledge of food and beverage service standards.
- Able to work under pressure and in a fast-paced environment.
- Fluency in English; Arabic is an asset.
About NEOM STAFFCO
We strive to deliver exceptional customer experiences through our dedicated team members. If you're passionate about providing top-notch service and have what it takes to lead our team, we'd be happy to hear from you
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