Enterprise Learning Solutions Manager

20 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time
Our Mission

We're committed to empowering organizations to find smarter, faster, and better ways to work through our innovative AI-enhanced technology.

Job Responsibilities

The role of a Principal Learning Skills Consultant at ServiceNow University involves:

  • Overseeing customer-skilling programs and ensuring effective learning outcomes, maximizing the value of their ServiceNow product investments.
  • Managing assigned strategic accounts, necessitating expertise in handling intricate enterprise training agreements and procurement procedures.
  • Tracking KPIs based around learner journey adoption metrics, active learners within the SNU platform, regional sales support, and demonstrable growth of SN Certified/Credentialed individuals within the allocated regional/accounts ecosystem.
  • Establishing SNU presence within the assigned region by attending account team meetings, QBRs, and other events.
What You'll Need
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • A minimum of 7+ years of experience in selling and implementing ServiceNow training solutions, or similar, preferred.
  • 8-10 years minimum account management, sales or solution consultant experience at an enterprise level.


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