Omni-Channel Transformation Specialist

1 week ago


Jeddah, Makkah Province, Saudi Arabia Healthcare Businesswomen's Association Full time

Job Summary

We are looking for an experienced Omni-Channel Transformation Specialist to join our team at the Healthcare Businesswomen's Association.

The ideal candidate will have a proven track record of developing, implementing, and tracking omni-channel campaigns across all digital channels. They will also be responsible for the development, implementation, and execution of brand strategy, marketing mix, operational plans that optimize sales, market share, and revenue growth for assigned brands in the short and long term.

Main Responsibilities
  • Develop a local tactical plan to achieve sales targets, including responsibility for profit and loss, and optimal resource utilization and allocation.
  • Execute the omni-channel strategy to improve patients' and doctors' journey, increase business value, and enable agile ways of working, resulting in better quality of life to patients.
  • Responsible for achieving MCQ targets by effectively using omnichannel engagement with target HCPs via call rate/adherence via Veeva Engage/phone call, webinar/virtual engagement implementation, email coverage, HCP portal visits, allocation, and optimization of allocated resources and operating within assigned budgets and policies.
Required Skills and Qualifications
  • University degree and/or life science degree, paramedic/nursing qualification
  • Proven successful selling track record 2 years in Pharma environment
  • Knowledge of Pharma industry and its changing environment
  • Demonstrable high achiever in same or other relevant fields
  • Languages: English and local language


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