Customer Service Coordinator
2 days ago
We are looking for a highly skilled and experienced Storefront Admin to join our team at Baheej. As a key member of our team, you will be responsible for promoting activities, additional services, and retail items to our customers, while also ensuring that they have a memorable and enjoyable experience.
The successful candidate will have a degree in tourism, hospitality, or a related field, with a strong background in dive centre activities and customer service. They will be able to work independently and as part of a team, with excellent communication and interpersonal skills. A PADI certified diver is a plus, but not required.
Duties and Responsibilities- Promote activities, additional services, and retail items
- Certify PADI students
- Manage communication channels
- Advocate for Opal marine conservation efforts and diving safety standards
Technical
- High school diploma or equivalent
- Own car
- Fit for diving medical approval
- Minimum 2 years of experience in a customer service or front desk role
- Minimum 3 years accounting and/or administration experience
- Fluent in English and Arabic
- Knowledge of up-selling and cross-selling skills
- Proficient with Microsoft Office and/or Mac OS
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