Customer Service Coordinator

2 days ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Baheej Full time

We are looking for a highly skilled and experienced Storefront Admin to join our team at Baheej. As a key member of our team, you will be responsible for promoting activities, additional services, and retail items to our customers, while also ensuring that they have a memorable and enjoyable experience.

The successful candidate will have a degree in tourism, hospitality, or a related field, with a strong background in dive centre activities and customer service. They will be able to work independently and as part of a team, with excellent communication and interpersonal skills. A PADI certified diver is a plus, but not required.

Duties and Responsibilities
  1. Promote activities, additional services, and retail items
  2. Certify PADI students
  3. Manage communication channels
  4. Advocate for Opal marine conservation efforts and diving safety standards
Requirements

Technical

  1. High school diploma or equivalent
  2. Own car
  3. Fit for diving medical approval
  4. Minimum 2 years of experience in a customer service or front desk role
  5. Minimum 3 years accounting and/or administration experience
  6. Fluent in English and Arabic
  7. Knowledge of up-selling and cross-selling skills
  8. Proficient with Microsoft Office and/or Mac OS


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