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CRM and Data Analyst

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full time

**Company Overview**

Independent Food Company is a leading food and beverage company with a strong focus on customer engagement and loyalty. We are seeking a CRM & Loyalty Manager to join our team and help drive customer retention, increase repeat visits, and grow brand loyalty across multiple restaurants.

**Job Description**

This role involves designing and executing data-driven CRM and loyalty strategies to align with our company's goals. You will work closely with marketing, operations, and IT teams to ensure seamless integration of customer engagement initiatives across all restaurant brands and locations.

**Key Responsibilities**

  • Develop and manage CRM strategies to drive customer engagement and retention.
  • Oversee loyalty programs to increase customer loyalty and brand advocacy.
  • Provide analytical insights to inform business decisions.

**Requirements**

  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 5+ years of experience in CRM or loyalty program management.
  • Proven track record of developing successful loyalty programs and CRM strategies.