Operations Flow Management Specialist

4 days ago


Jeddah, Makkah Province, Saudi Arabia Amazon Full time

About the Role

We are seeking a Centralized Flow Manager to lead our Outbound Flow operations across multiple Fulfillment Centers. The ideal candidate will have experience in process development, capacity and labor planning within operations, and strong analytical and mathematical capabilities.

This role will involve managing a team of Central Flow Area Managers and Flow Leads, developing and executing labor and capacity plans, analyzing quality and speed metrics, and presenting operational recommendations to senior leadership.

Core Responsibilities
  1. Team Management: Manage a team of Central Flow Area Managers and Flow Leads in a 24/7 operational environment.
  2. Labor and Capacity Planning: Develop and execute labor and capacity plans to meet delivery targets.
  3. Metric Analysis: Analyze daily quality and speed metrics to develop strategic action plans.
  4. Stakeholder Management: Manage relationships with various stakeholders including Operations, Safety, Finance, PxT, Tech, Engineering, and Quality.


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