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Senior Manager

2 months ago

Jeddah, Makkah Province, Saudi Arabia Nahdi Full time
About the Role

Nahdi is seeking a highly experienced Senior Manager to lead and develop its insurance business line. The successful candidate will be responsible for acquiring new business opportunities, defining strategic growth paths, maintaining key account relationships, and collaborating with governmental and regulatory entities, as well as other departments within Nahdi.

Key Responsibilities
  • Business Development:
    • Responsible for acquiring new business opportunities through market research, networking, and strategic partnerships.
    • Develop and maintain strategic insurance and credit relationships with key industry stakeholders to drive future business growth and maintain relationships to ensure business continuity.
    • Collaborate cross-functionally with Nahdi's various departments, such as operations, finance, and legal, to seamlessly onboard new clients and deliver integrated solutions.
  • Contracting:
    • Manage the contracting process through alignment and cooperation with concerned stakeholders of new contracts (for key accounts).
    • Manage the execution of contracts initiation activities (for key accounts).
    • Facilitate effective communication and collaboration with external entities, such as insurance providers and credit agencies, to ensure flawless contract execution.
    • Monitor contract performance, identify potential issues, and proactively implement corrective actions to maintain positive client relationships.
  • Cross Functional Alignment:
    • Responsible for aligning credit accounts and internal departments to respond to challenges or obstacles and maintain customer satisfaction.
    • Lead and conduct regular business review meetings with Credit Sales Accounts.
    • Collaborate with different departments to identify and drive business growth opportunities.
    • Manage and resolve claiming and collection challenges through collaboration with Account Receivables and Treasury teams to ensure on-time collection.
  • Department Management:
    • Manage the performance of the assigned team through monitoring KPIs achievement, coaching, following up on obstacles, and providing performance feedback to ensure achievement of set objectives.
    • Develop systems and processes with internal and external stakeholders based on each contract and account specifications and requirements (financial, legal, and operational) to ensure optimum business performance.
    • Develop and manage a strategic relationship with CCHI (Corporate Committee of Health Insurance) and other governmental organizations with the support of Nahdi's regulatory department to ensure capturing all regulations updates and requirements.
    Work Environment
    • Indoors: 70%
    • Outdoors: 30%
    • Working Days: 5 Working Days
    • Days off: 2 Days Off
    • Working Hours: 8:00 AM - 5:00 PM (1-hour break)
    Requirements
    • Education: Medical or Business Bachelor
    • Experience: 9+ Years of Experience in Management - Providing medical services to insurance companies or corporate
    • Computer Skills:
      • MS Office Suite
      • Awareness of Insurance Systems
    • Languages: English - Arabic