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Digital Transformation Lead

1 week ago

Jeddah, Makkah Province, Saudi Arabia flyadeal Full time
About the Role

Flyadeal is looking for an exceptional individual to lead our digital transformation efforts as an E-commerce Senior Manager. In this role, you will be responsible for driving business growth through technology intervention and automation, improving the user experience, and enhancing operational efficiency.

Key Responsibilities
  • Strategic Planning: Define and execute the overall product roadmap and strategy, aligning with business objectives and market trends.
  • E-commerce Performance: Monitor and optimize the performance of direct booking channels, ensuring optimal availability and seamless user experience.
  • Team Management: Oversee a team of professionals managing relationships with vendors providing digital solutions and e-commerce products.
  • System Settings: Ensure all system settings are up-to-date and support operational and commercial objectives.
  • Revenue Growth: Drive e-commerce revenue and channel share targets, identifying opportunities for growth and improvement.
  • Benchmarking: Benchmark digital services offerings against key competitors, identifying strengths, gaps, and opportunities for differentiation.
  • Project Delivery: Work effectively to support project timelines for new product and service implementations.
  • Innovation: Assess services updates and feature releases, determining their impact on e-commerce products and allied services, and working with IT teams to implement changes and enhancements.
  • ROI Optimization: Regularly review service usage and propose adjustments to contracted terms to optimize return on investment.
  • Technological Advancement: Stay informed about new and innovative technologies, recommending how they can be leveraged to drive business advantage.
  • Merchandising Strategy: Develop and implement a strategic plan surrounding flyadeal's future merchandizing and retailing platform strategy, including restructuring current channels and exploring new capabilities.