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Luxury Cafe Server and Senior Server

2 months ago

Jeddah, Makkah Province, Saudi Arabia Noir KSA Full time

Job Overview: Noir KSA is seeking highly skilled and experienced individuals to join our team as Fine Dining Restaurant Servers and Senior Servers. These roles are crucial in delivering exceptional service and creating memorable dining experiences for our discerning clientele.

Responsibilities:

  • Server:
    • Warmly greet and welcome guests, escort them to their tables, and provide attentive service throughout their dining experience.
    • Possess a comprehensive understanding of our menu, including ingredients, preparation methods, and allergens, to confidently answer guest inquiries and offer recommendations.
    • Accurately record guest orders, ensuring special requests and dietary restrictions are noted and communicated to the kitchen.
    • Serve dishes with grace and efficiency, adhering to proper etiquette and timing standards.
    • Offer expert guidance on beverage selections, ensuring guests enjoy a well-rounded culinary experience.
    • Maintain the cleanliness and orderliness of tables, ensuring a pleasant dining environment for guests.
    • Accurately process guest payments and ensure a smooth checkout experience.
  • Senior Server:
    • Train and guide junior servers, sharing knowledge and expertise to elevate the overall service standards.
    • Handle guest complaints and concerns with professionalism and tact, ensuring a positive resolution.
    • Oversee the flow of service on the floor, ensuring seamless coordination between servers and kitchen staff.
    • Assist the Restaurant Manager/Supervisor in managing shifts, ensuring smooth operations and efficient service delivery.

Requirements:

  • Ready and available to start immediately.
  • Can speak English well, and Arabic (preferred).
  • Fine Dining Server: Minimum of 1-2 years of experience in a fine dining or upscale restaurant environment.
  • Senior Fine Dining Server: Minimum of 3-5 years of experience in a fine dining or upscale restaurant environment, with demonstrated leadership abilities.
  • Excellent communication and interpersonal skills, impeccable grooming and presentation, ability to work under pressure, strong attention to detail, and a passion for providing exceptional service.
  • In-depth knowledge of fine dining etiquette, beverage pairings, and food safety regulations.
  • Ability to stand for extended periods, lift and carry moderate weights, and perform repetitive tasks.

Work Environment: Noir KSA is a multi-award-winning, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience.