Computer-Aided Facility Management Specialist
4 weeks ago
Our client in the Kingdom of Saudi Arabia is seeking a skilled CAFM Specialist to join their team. The ideal candidate will have a minimum of 3-9 years of experience in the field and a strong understanding of CAFM systems.
Key Responsibilities:
- Support the implementation of CAFM systems, including FSI Go portal and in-depth support.
- Collaborate with the CAFM Manager to document and implement CAFM policies.
- Design and deliver CAFM training modules and training plans.
- Administer CAFM systems and FSI Go subscriptions and billing.
- Closely coordinate with Vendor Support Teams to identify and resolve issues.
- Manage MDM solutions and ensure compliance with user permissions.
- Review and upload PPM plans in coordination with service stream managers and service partners.
- Design custom reports using Crystal Reports and Performance Dashboards using Power BI and Concept widgets.
- Recommend Concept workflows and customizations to improve operational efficiency.
- Provide backend support for CAFM system servers, including IIS Server application pools, SSL installation, database maintenance, and troubleshooting.
- Support the ICT Team in designing SharePoint Forms, Power Apps, and Power Automate related to CAFM.
- Manage user accounts for the CAFM system, including creation, roles, and permissions.
- Attend client and internal meetings.
- Identify and manage risks.
Requirements:
- Bachelor's degree in Information Systems, Management, or equivalent.
- Technical certification in the related field.
- Proficiency in Microsoft Office, Server Management, IIS, MS SQL, VB, Crystal Reports, HTML, and CSS.
- Knowledge of API formats, such as SOAP and REST.
- High level of integrity and ethical behavior.
- Accountability, decision-making, and team-working skills.
- Minimum of 3-9 years of experience in the related field.
- Strong written and verbal communication skills in English.
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