Front Desk Ambassador

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

Join Our Team

We are seeking a talented Courtesy Host/Hostess to join our front-of-house team at Sofitel. As a key member of our staff, you will be responsible for providing warm and welcoming experiences for our guests, setting the tone for their stay with us.

About the Role

  • Greet and welcome guests, offering them a refreshing drink and guiding them to their seats.
  • Manage reservations and seating arrangements, ensuring optimal use of space and minimizing wait times.
  • Monitor and manage inventory levels, ordering supplies and managing cash handling procedures.
  • Respond to customer feedback, addressing concerns and escalating issues to management as needed.
  • Maintain accurate records and reports, adhering to company policies and procedures.

Requirements

  • High school diploma or equivalent required
  • Previous experience in the hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, adapting to changing priorities and situations

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