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IT Help Desk Specialist

2 weeks ago

Makkah, Makkah Province, Saudi Arabia Hostinger Full time
Web Hosting Support Specialist Position

We're seeking a highly skilled Web Hosting Support Specialist to join our team. As a member of our support team, you'll be responsible for providing top-notch technical support to our clients.

You'll work closely with our internal teams to resolve client issues, develop and maintain knowledge of our products and services, and stay up-to-date on industry trends.

  • This role requires excellent communication and problem-solving skills
  • Experience with web hosting and IT concepts is a must

We're looking for a talented individual who is passionate about delivering exceptional customer experiences. If you're a team player who thrives in a fast-paced environment, we want to hear from you

Responsibilities:
  • Provide technical support to clients via phone, email, or chat
  • Troubleshoot complex technical issues
  • Develop and maintain knowledge of our products and services