Guest Service Representative
2 weeks ago
Role Overview
We are seeking a talented Receptionist to join our team at The Jeddah EDITION. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, responding to guest inquiries, and ensuring that their stay with us is nothing short of memorable.
About the Team
Our team is dedicated to delivering exceptional customer service, ensuring that every guest feels valued and respected. We are passionate about what we do and strive to exceed expectations, making every stay with us truly unforgettable.
Key Responsibilities
- Communicate Effectively: Answer phones, respond to emails and messages, and provide information on hotel facilities, services, and local attractions.
- Provide Personalized Service: Assist guests with check-in and check-out, resolve any issues or concerns, and ensure that every guest feels valued and respected.
- Manage Guest Data: Update guest profiles, maintain accurate records, and ensure that all necessary paperwork is completed efficiently.
Benefits and Opportunities
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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