Reception and Guest Services Coordinator

2 weeks ago


Makkah, Makkah Province, Saudi Arabia The West Hollywood EDITION Full time

Job Summary

We are seeking a highly skilled Receptionist to join our team at The Jeddah EDITION. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, responding to guest inquiries, and ensuring that their stay with us is nothing short of memorable.

About the Job

This is a fantastic opportunity to join a dynamic and innovative hospitality company that values its employees and strives to exceed expectations. If you have a passion for delivering exceptional customer service, a warm and welcoming demeanor, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  • Handle Incoming Calls: Answer phones, respond to emails and messages, and provide information on hotel facilities, services, and local attractions.
  • Assist Guests: Help guests with check-in and check-out, resolve any issues or concerns, and ensure that every guest feels valued and respected.
  • Manage Guest Information: Update guest profiles, maintain accurate records, and ensure that all necessary paperwork is completed efficiently.


  • Makkah, Makkah Province, Saudi Arabia Mercure Hotels Full time

    Company DescriptionJoin us at Accor, where life pulses with passion As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...


  • Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full time

    About UsAt Al Marwa Rayhaan by Rotana, we strive to deliver exceptional guest experiences through our dedicated team members. As a Guest Experience Coordinator, you will play a vital role in ensuring seamless interactions between guests and our hotel services.Responsibilities:Answering Guest Inquiries: Respond to guest calls within 3 rings using...

  • Guest Service Agent

    2 weeks ago


    Makkah, Makkah Province, Saudi Arabia Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    About the RoleThe Reservations and Guest Services Specialist will provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key responsibilities include processing reservation requests, verifying availability, and explaining hotel policies to callers.You will work closely with the reservations team to ensure seamless...


  • Makkah, Makkah Province, Saudi Arabia RAFFLES Full time

    This position offers a chance to excel as a Residential Assistant within the Raffles organization. Your primary objective will be to offer top-tier service, aiming for complete satisfaction from our residents.Focus on offering professional service consistentlyAnticipate and meet guests' basic requirementsCoordinate plans for activities throughout their...


  • Makkah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    Job SummaryThe Concierge Agent plays a vital role in ensuring that our guests have an exceptional experience at Raffles Makkah Palace. This includes providing professional, friendly, and engaging service, assisting with mail, messages, and plans or arrangements, and providing information about hotel facilities.Key ResponsibilitiesConsistently offer...


  • Makkah, Makkah Province, Saudi Arabia Rotana Hotels Full time

    **Company Overview:**We are a leading hotel chain that prides itself on delivering exceptional customer service and creating unforgettable guest experiences.As a key member of our team, you will be responsible for managing the Reservations Department and promoting a professional image to our guests.


  • Makkah, Makkah Province, Saudi Arabia RAFFLES Full time

    Job OverviewRaffles is seeking an experienced Spa Therapist to join our team. As a key member of our spa operations, you will be responsible for delivering exceptional service to our guests while maintaining the highest standards of safety and professionalism.Main Responsibilities:Ensure all guests receive prompt and courteous service.Perform aesthetic...


  • Makkah, Makkah Province, Saudi Arabia The West Hollywood EDITION Full time

    Role OverviewWe are seeking a talented Receptionist to join our team at The Jeddah EDITION. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, responding to guest inquiries, and ensuring that their stay with us is nothing short of memorable.About the TeamOur team is dedicated to delivering...


  • Makkah, Makkah Province, Saudi Arabia The West Hollywood EDITION Full time

    The Front Desk Coordinator plays a vital role in ensuring the smooth operation of our front desk. Your main responsibility will be to provide exceptional service to our guests and respond to their needs in a timely and professional manner.Main ResponsibilitiesRespond to guest inquiries and resolve any issues that may arise.Manage guest requests and...


  • Makkah, Makkah Province, Saudi Arabia The West Hollywood EDITION Full time

    The Guest Experience Specialist is a key member of our front desk team. Your primary responsibility will be to ensure that all guests have an enjoyable and memorable stay with us.Key ResponsibilitiesAnswer telephone calls and respond to guest inquiries in a professional and courteous manner.Process guest requests for wake-up calls, room service, and other...


  • Makkah, Makkah Province, Saudi Arabia Millennium Hotels and Resorts MEA Full time

    Job RequirementsThis Operations and Services Manager role requires a strong leader who can drive commercial success in the Hajj and Umrah business. The ideal candidate will have experience in hotel operations and be able to effectively manage peak pilgrimage seasons and ensure that the hotel meets the specific needs of Hajj guests.Main...


  • Makkah, Makkah Province, Saudi Arabia Millennium Hotels and Resorts MEA Full time

    About the Role:The Culinary Services Director will lead the culinary department in providing exceptional dining experiences to our guests. This role requires a deep understanding of culinary operations, including menu development, inventory management, and staff supervision.The successful candidate will be responsible for creating and implementing strategies...


  • Makkah, Makkah Province, Saudi Arabia Marriott International Full time

    **About the Role:**The Sous Chef is a critical member of the kitchen team at Le Méridien Riyadh. As a leader, you will be responsible for driving culinary excellence, developing your team, and ensuring seamless service delivery.**Responsibilities:**Develop and implement effective systems and processes to manage kitchen operations.Collaborate with the...


  • Makkah, Makkah Province, Saudi Arabia The West Hollywood EDITION Full time

    We're looking for a Guest Experience Associate to join our team at The West Hollywood EDITION. In this role, you will be responsible for delivering exceptional guest experiences, from greeting and seating guests to ensuring their needs are met throughout their visit. You will also contribute to maintaining a clean and welcoming atmosphere, both in the dining...


  • Makkah, Makkah Province, Saudi Arabia Millennium Hotels and Resorts MEA Full time

    Millennium Hotels and Resorts MEA is committed to providing outstanding hospitality services, and we need a Cleanliness and Quality Control Coordinator to help us achieve this goal. In this important role, you will lead the laundry team in maintaining the highest standards of cleanliness and quality in all aspects of laundry operations. Your attention to...


  • Makkah, Makkah Province, Saudi Arabia Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Key ResponsibilitiesProcess reservation requests, changes, and cancellationsDetermine appropriate room type based on guest needsVerify availability of room types and ratesExplain guarantee, special rate, and cancellation policies to callersAccommodate and document special requestsYou will work in a fast-paced environment, handling multiple tasks...


  • Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full time

    At Al Marwa Rayhaan by Rotana, we are seeking a highly skilled Hotel Reservation Coordinator to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for handling hotel room reservations and other inquiries from guests.Key Responsibilities:Reservations Management: Process hotel room...


  • Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full time

    Job Title:We are seeking a highly motivated and experienced Guest Experience Manager to join our team at Rayhaan Hotels & Resorts. In this role, you will be responsible for providing exceptional guest experiences, driving revenue growth, and contributing to the overall success of our hotels.About the Role:The successful candidate will be responsible for...


  • Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full time

    Job Description:We are seeking a skilled and motivated Reservations and Sales Coordinator to join our team at Rayhaan Hotels & Resorts. In this role, you will be responsible for coordinating reservations and sales activities, ensuring seamless guest experiences, and driving revenue growth through effective sales strategies.About the Role:The successful...


  • Makkah, Makkah Province, Saudi Arabia The West Hollywood EDITION Full time

    The Customer Service Representative is responsible for providing exceptional service to our guests and responding to their needs in a timely and professional manner.Key ResponsibilitiesAnswer telephone calls and respond to guest inquiries.Process guest requests for room service, wake-up calls, and other amenities.Log all guest requests or issues into the...