Reception and Guest Services Coordinator
2 weeks ago
Job Summary
We are seeking a highly skilled Receptionist to join our team at The Jeddah EDITION. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, responding to guest inquiries, and ensuring that their stay with us is nothing short of memorable.
About the Job
This is a fantastic opportunity to join a dynamic and innovative hospitality company that values its employees and strives to exceed expectations. If you have a passion for delivering exceptional customer service, a warm and welcoming demeanor, and excellent communication skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Handle Incoming Calls: Answer phones, respond to emails and messages, and provide information on hotel facilities, services, and local attractions.
- Assist Guests: Help guests with check-in and check-out, resolve any issues or concerns, and ensure that every guest feels valued and respected.
- Manage Guest Information: Update guest profiles, maintain accurate records, and ensure that all necessary paperwork is completed efficiently.
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