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Technical Systems Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Drive7 Full time
Drive7 Systems Engineer Role

At Drive7, we are seeking a highly skilled Systems Engineer to join our team. As a key member of our IT department, you will play a crucial role in the implementation, maintenance, and support of our systems infrastructure.

Key Responsibilities:

  • Assist in the planning, setup, and configuration of new systems, ensuring seamless integration with existing infrastructure.
  • Provide technical support to users, offering guidance on system functionality and troubleshooting system issues.
  • Collaborate with the IT department to ensure systems meet business needs and align with company policies and goals.
  • Monitor system performance, identifying areas for improvement and recommending enhancements to enhance efficiency and reliability.
  • Develop and deliver training programs to employees on system usage and best practices.
  • Participate in system upgrades, patches, and routine maintenance, ensuring minimal downtime and disruption to operations.
  • Communicate effectively with the System Manager regarding system issues and resolutions.
  • Adhere to established protocols for security and data protection during system operations.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Excellent communication and interpersonal skills to assist users at all levels of technical understanding.
  • Ability to manage multiple tasks and prioritize effectively.
  • Familiarity with ERP systems and operational software.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Experience with system implementation and troubleshooting in a business environment is preferred.