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Guest Experience Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time
Our Commitment to Excellence

We embody the Raffles brand and company mindset through our Heartiest service culture, which prioritizes guest satisfaction and operational efficiency.

Job Description

This position requires a Room Coordinator to work closely with various departments to ensure smooth operations and exceptional guest experiences.

Main Responsibilities
  • Collaborate with sales and events teams to accommodate group bookings and special events
  • Monitor and report on room revenue and occupancy statistics
Requirements
  • Knowledge of the hospitality industry and current trends (preferred)
  • Fluency in English; additional language skills are a plus