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Deputy Director of IT Managed Services

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

**Executive Summary**

This Senior Director of IT Service Delivery will lead the team responsible for delivering high-quality IT services to clients across various sectors. The successful candidate will have extensive experience in managing complex projects, handling diverse teams, and ensuring compliance with regulatory requirements.

**Key Responsibilities and Challenges**

  1. Leverage expertise in IT service management principles and regulatory compliance frameworks to drive business growth and excellence.
  2. Develop and implement strategies to optimize resource allocation, improve operational efficiency, and maintain high levels of customer satisfaction.
  3. Collaborate with cross-functional teams to deliver innovative solutions, enhance process efficiency, and achieve business objectives.

**Essential Qualifications and Experience**

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • At least 15 years of experience in IT services, with a minimum of 5 years in a leadership or senior management role.
  • Proven ability to manage diverse teams, handle complex projects, and ensure compliance with regulatory requirements.