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Client Success Representative

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

The Client Success Representative is responsible for ensuring that our clients receive exceptional service and support throughout their journey with Arab National Bank.

Main Areas of Responsibility
  • Client Communication: Act as the primary point of contact for all matters specific to assigned clients, resolving issues and ensuring satisfaction.
  • Account Growth: Develop strategies to retain existing client relationships and increase revenue through cross-selling and upselling activities.

The successful candidate will be responsible for gathering client feedback to improve ongoing customer service and product development, and keeping abreast of industry trends and providing feedback from the market to company leadership.