Technical Assistance Expert

1 day ago


Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full time

The Technical Assistance Expert is responsible for providing technical support to our valued clients at Arab National Bank. This role requires strong problem-solving skills, attention to detail, and excellent communication abilities.

Key Responsibilities
  • Troubleshoot Product Issues
  • Provide Timely Solutions
  • Maintain Accurate Records
  • Stay Up-to-Date on Product Knowledge

In this position, you will work closely with the management team to stay informed about product updates and company policies. Your ability to communicate complex information in a clear and concise manner will be essential in delivering exceptional customer service.

About You

  • You have a skilled understanding of solving customer problems and offering suitable solutions.
  • You possess knowledge of online tools and platforms that enhance customer experience.
  • You are proficient in answering phone calls with professional etiquette and a friendly tone.
  • You can portray impressive communication and interpersonal skills with good command of professional vocabulary.
  • You are a skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.


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