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Patient Services Coordinator

2 weeks ago

Medina, Al Madīnah al Munawwarah, Saudi Arabia Midwest Vision Partners Full time

Job Summary:

We are seeking a detail-oriented and organized Patient Services Representative I to join our team. In this role, you will be responsible for greeting patients in a friendly and professional manner, updating and verifying patient information, processing copayments, and registering patients in the billing system.

Duties and Responsibilities:

  • Greet and check in patients in a courteous and professional manner
  • Accurately enter/update/verify insurance information and patient demographics
  • Complete the patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy
  • Prepare paperwork for patient visits
  • Verify patient benefits and eligibility, when needed
  • Collect all necessary co-pays, deductibles, and co-insurance, as needed
  • Monitor patient flow, adjust workflows, and notify the clinical staff of any pertinent information and changes
  • Act as a liaison between patients, guests, back office staff, and providers
  • Reconcile cash against daily charge and cash reports
  • Schedule and confirm patient appointments as needed
  • Create, distribute, and file new patient charts/medical records
  • Perform clerical tasks such as copying, sorting, scanning, and faxing
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook
  • Perform any other duties as assigned

Requirements:

  • High school diploma or GED
  • Strong verbal and written communication skills