Park Services Manager

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

About Six Flags Qiddiya City and Aquarabia

Six Flags Qiddiya City and Aquarabia is a leading entertainment company that creates unforgettable experiences for our guests. Our mission is to deliver exceptional service, exceed expectations, and create lifelong memories.

Job Summary

We are seeking an experienced and dynamic Park Services Manager to join our team at Six Flags Qiddiya City and Aquarabia. The successful candidate will be responsible for overseeing the daily operations of our theme park, ensuring a seamless guest experience, and maintaining the highest standards of cleanliness and safety.

Main Responsibilities

  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Lead and manage a team of Park Services staff, including Senior Ambassadors and Ambassadors, to ensure all aspects of the park are clean and presentable prior to opening and remain so during the operational day.
  • Supervise various shifts of work, including night work, to maintain the highest standards of service and efficiency.
  • Collaborate with external stakeholders, including regulatory authorities and IP partners, to ensure compliance with international standards and best practices.
  • Work with technology teams to incorporate guest management systems and ensure an optimal guest journey.

Required Skills and Qualifications

  • Proven leadership and management experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.
  • Degree in Business Administration, Hospitality Management, or related field.

Benefits

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and innovative team.


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