Operations Director
4 days ago
About White Spaces
We're dedicated to crafting inspiring workspaces that foster productivity, collaboration, and community. With our cutting-edge technology and welcoming atmosphere, we provide professionals the ideal setting to excel.
We're looking for a seasoned professional to oversee daily operations, drive sales, and expand our business.
Job Overview:
The successful candidate will be responsible for managing sales, customer experience, and operational efficiency, while also analyzing business data to identify trends and optimize growth.
Key Responsibilities:
Sales & Expansion
- Develop and execute strategies to increase membership sales and partnerships.
- Monitor and analyze customer acquisition, retention, and conversion rates.
- Collaborate with marketing to implement data-driven campaigns.
Operational Excellence
- Oversee daily workspace operations to ensure seamless member experiences.
- Manage facilities, vendors, inventory, and amenities to maintain high service standards.
- Optimize operational efficiency, costs, and resource utilization.
Data-Driven Decision Making
- Track key performance metrics (KPIs) for sales, occupancy, and revenue.
- Analyze customer behavior, space utilization, and membership trends.
- Generate data-driven reports to inform strategic planning.
Real Estate & Expansion
- Conduct market research, analyze competitor performance, and identify real estate opportunities.
- Assist in site selection and lease negotiations.
- Develop data-backed growth strategies with leadership.
Requirements:
2-4 years of experience in sales, operations, business analysis, hospitality, or coworking.
Proven analytical skills, with expertise in Excel.
Strong ability to interpret data, drive insights, and inform strategic decisions.
Effective communication, negotiation, and organizational skills.
Possess a passion for crafting engaging and efficient workspaces.
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