Assistant Store Director Riyadh

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ermenegildo Zegna Holditalia S.p.A Full time

Job Title: Assistant Store Director Riyadh

About Us:

At Ermenegildo Zegna Holditalia S.p.A., we are committed to providing exceptional customer experiences and driving business growth through our retail processes and customer engagement across various channels.

Job Summary:

We are seeking a highly skilled Assistant Store Director Riyadh to lead our sales team in providing exceptional customer experiences and driving business growth. The ideal candidate will have 5-7 years of experience in high-end fashion industry preferably involving direct sales and excellent communication and interpersonal skills.

Duties and Responsibilities:

  • Achieve individual sales goals through effective clienteling strategies and excellent communication skills.
  • Collaborate with the Store Manager to develop and implement localized clienteling initiatives to generate new and activate lapsed clients.
  • Support the team on the sales floor to optimize productivity and enhance individual performance.
  • Maintain accurate and effective staff schedules to ensure adequate floor coverage.
  • Lead and motivate a high-performing team to achieve sales targets and provide exceptional customer service.
  • Provide regular feedback and coaching to employees to enhance their competencies and support their growth.
  • Identify training needs and ensure the implementation of training activities to improve team performance.
  • Ensure the store adheres to company guidelines in terms of store experience, including team grooming, music, video, food, and beverage.
  • Implement and supervise the execution of the Selling Flow.
  • Supervise the logistic procedures and stock management to maintain efficient operations.

Requirements:

  • Graduate in any discipline with tertiary qualifications in sales.
  • 5-7 years' experience in high-end fashion industry preferably involving direct sales.
  • Excellent communication and interpersonal skills.
  • Good command of spoken and written English essential.
  • Pleasant personality and good grooming.

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